Fukuoka City Prenatal and Postnatal Helper Dispatch Program Information

This program aims to reduce the anxiety and burden of child-rearing by dispatching helpers from businesses commissioned by the city to households with pregnant women or babies under one year old to help with housework and child-rearing.

News　

(August 2020)
　We are currently recruiting additional contractors for the pre- and post-natal helper dispatch program for fiscal year 2026.
　　Business page (This will take you to another page)

(April 2025)

• The eligibility requirements have been relaxed, making it possible for people to use the service regardless of the support status of their family or other relatives.

　　Until fiscal year 2024: For those who cannot receive help with housework or childcare from their family during the day

　　From 2025: For those who feel anxious or burdened by childcare

• Registration procedures (pre-registration and registration changes) can now be completed online.

　　Until fiscal year 2024: Submit a "Registration Application" or "Change Notification" to the business operator you wish to use (it will take 3 to 4 weeks for a decision)

Starting in fiscal year 2025: Apply directly to Fukuoka City online (decision takes 1-2 weeks).

　　Note: Before registering, you must contact the business you wish to use.

Target person

Person who corresponds to all of the following

• Those who have a resident card in Fukuoka City
• Pregnant women or those with babies under 1 year old
• Those who are worried or burdened by childcare

Note: "Outing support" is only available to babies under one year old who are multiple births (twins, triplets, etc.).
Note: Please refrain from using the facility if you are feeling unwell, such as if you have a fever or sore throat.

usage period

From pregnancy to less than one year after giving birth
Example: If the baby's birthday is April 4st, the period ends on March 1st of the following year.

Number of times of use

Can be used for up to 2 consecutive hours at a time, up to 2 times per day
During pregnancy: up to 10 times
Postpartum: up to 20 times
　- For second or subsequent children, if siblings are not yet in school at the time of birth, up to 40 times after birth
　・If the baby is under one year old and is a multiple birth (twins, triplets, etc.), the maximum number of visits after birth is 60 (20 of which are outings).

Membership Fee

Please pay the following fees directly to the operator:

• 500 yen per session (exempt for households receiving welfare benefits and those exempt from municipal tax)
• The actual cost of transportation required for dispatching a helper (up to 500 yen)

*If you wish to be exempt from the fee, please submit a welfare receipt certificate if you are a household receiving welfare, or a municipal tax exemption certificate for the head of household if you are a household exempt from municipal tax (a municipal tax exemption certificate for the previous year if registering between April and June) along with your user registration application (or user registration change notification form).
*The actual travel expenses required to dispatch a helper will vary depending on the company. Please ask the company directly.
*All transportation costs incurred while using the service (such as costs for shopping on your behalf) will be borne by the user.
*Cancellation fees will be charged from 17:XNUMX p.m. on the business day before. Please contact the company directly for details on fees, etc.

Usage time and location

• 8:00 a.m. to 6:00 p.m.
• Excluding New Year's holiday period (December 12th to January 29rd of the following year)
• In principle, prenatal and postnatal helpers can only be dispatched to the recipient's home.

*After giving birth, support will be provided while the guardian and baby remain at home. It is not possible to leave the baby alone with the helper.
*Depending on the circumstances of the business operator, we may not be able to accommodate your requested dispatch date and time.

*Depending on the application status of each business, you may not be able to use this service. We apologize for the inconvenience, but please inquire with each business regarding their application status.

• Registration application site (pre-registration before first use)
• Registration change site (change of registration information)

3. You will receive a "Registration Approval Notice" from Fukuoka City by mail and your pre-registration will be complete.

Step 2: Apply for use

1. Consult with the helper dispatch company you registered in advance to decide the date and time of use.

2. 「Application form (Form No. 5) (PDF86 KB） ) to the helper dispatch company.

Note: If you cancel your appointment after 17 PM on the business day before your scheduled visit due to reasons attributable to the user, a cancellation fee (2,100 yen + transportation costs if the visit was scheduled for that day) will be charged. Please be aware of this.

Step 3: On the day of use

Before using the service, please show the following to the helper to confirm that you are an eligible user.

• Registration Approval Notice
• Maternal and Child Health Handbook (if pregnant)
• Child medical certificate (after birth)

Usage

Service contents

This is a program where helpers assist with everyday household chores and childcare. (Non-everyday chores are not included.)

housework assistance	What you can do (examples)	What you can't do (examples)
Meal preparation and cleanup	・Simple cooking (please contact each business regarding preparing meals in advance) Please consult us in advance.) Serving food, cleaning up, wiping tables	・Food that requires special effort to prepare (New Year's dishes, etc.) ・Receiving guests (arranging meals and drinks)
Clothing washing and repair	Washing, drying and folding clothes ·Ironing - Simple clothing repairs (such as attaching buttons)	- Large items that cannot be washed in a home washing machine and require special effort Washing laundry -Lots of laundry and ironing
Cleaning and tidying up rooms, etc.	・Living room, living room, bedroom, kitchen, toilet, bath, washroom, entrance Simple cleaning such as - Simple tidying up of newspapers, magazines, etc.	- Special cleaning (spring cleaning, waxing the floors) (Cliffs, bathroom mold removal, etc.) ・Cleaning the garden and balcony (watering, pruning, weeding, etc.)
Shopping for daily necessities	・Available at nearby supermarkets, convenience stores, etc. Shopping for food and daily necessities (please make a shopping list) さい）	・Shopping for non-essential items (baby gifts, large purchases, etc.) (e.g., bulk purchases, etc.)
Contact with relevant organizations	・Procedures for sending parcels (items that can be carried on foot) ・Collecting necessary documents from government offices, etc. (travel expenses required) ・Receiving circulars	・Withdrawing and depositing cash at financial institutions ・Posting or bringing in mail ・Applications to government offices, tax offices, etc.
Other Information	・ Sheet exchange ・Drying futons	・Pet care (including cleaning pet toilets, etc.) ・Automobile refueling, car washing, and cleaning ・Helping with self-employed people

Childcare support	What you can do (example)	What you can't do (example)
Preparing and assisting with breastfeeding	・Mixing powdered milk ・Washing, sterilizing and cleaning up baby bottles ・Cooking baby food ・Assisting with breastfeeding	・A helper must take care of a child alone
Changing diapers	-Changing diapers and clothes Cleaning up after diapers	・A helper must take care of a child alone
Bathing assistance	・Prepare for change of clothes ・Preparing the baby bath and cleaning up afterwards - Help with drying and changing baby's clothes	・Belly button disinfection ・Nail clipping ・Bathing your baby in the bathtub (assistance is allowed) ・A helper must take care of a child alone
Sibling play (preschool) Caring for others	- Playmates for siblings in the room ・Taking care of meals and snacks　 Assistance with changing clothes, toileting, and changing diapers ・Going out with siblings accompanied by a parent (dropping off at daycare) (Picking up and accompanying patients to hospital appointments)	・Going out with a helper and siblings without a parent or guardian (Childcare pick-up and drop-off, hospital accompaniment, etc.), childcare ・Bathing siblings (assistance is allowed)
Providing an appropriate childcare environment	・Preparing baby bedding, tidying up, and hanging out the bedding ・Room temperature control ・Changing clothes
Other necessary childcare assistance	・Baby going out with a guardian (accompanying a parent to a hospital appointment) (accompanying children to health checkups and vaccinations) ・Accompanying parents to postnatal checkups	・Going out with a helper and baby without a parent (for sickness) (hospital visits, health checkups, vaccinations, etc.), and care ・Accompanying guardians to hospitals, weddings, funerals, etc.　 ・Riding in a car driven by a helper ・Medical treatment

Going out support	What you can do (accompanying on outings to the following places)	Things impossible
Counseling for going out with multiple babies Support for the	・Community centers (child-rearing exchange salons, etc.) Ward Health and Welfare Center (Parent-child classes, etc.) ・Neighborhood park (walk) ・Hospitals (medical examinations, infant and child health checkups, postnatal checkups, vaccinations, etc.) ・Nursery schools, schools (dropping off and visiting siblings, etc.) ・City halls and ward offices (various procedures) ・"Fukuoka City Diaper and Safety Delivery Facilities" (Children's Play (Laza, child and family support centers, postnatal care facilities, etc.) ・Shopping for daily necessities	Accompanying for outings other than those listed above Note: This program is not a babysitting service. Therefore, when going out, it is usually just the baby and the helper. To prevent this, parents should keep an eye on the helper. Be careful to get help.

Note: The service fee is the same as for housework support and childcare support (the user is responsible for the helper's transportation costs when going out).

Points to note

• You will not be able to use the service if you are feeling unwell, such as having a fever. If you are abusive towards the helper, you will be refused service.
• Depending on the business's situation, we may not be able to accommodate your desired date and time.
• After the birth, support will be provided while the parents and baby are at home (within the parents' range of vision). It is not possible to leave the baby alone with the helper.
• The type of support that can be provided may vary depending on the provider or helper, so please consult with the provider (helper) in advance about the type of support you would like and any special considerations you may need.